Frequently asked questions
What is unsolicited feedback?
Unsolicited feedback is input or opinions from customers given without being asked, often providing valuable insights.
What is an example of unsolicited feedback?
An example of unsolicited feedback is a customer leaving a review or comment about a product or service without being asked by the company.
What is the difference between solicited and unsolicited feedback?
Solicited feedback is requested by the company or individual, while unsolicited feedback is given freely without being asked for.