Frequently asked questions
What is the churn rate metrics?
Churn rate measures how many customers stop using a service over time. It shows the percentage of lost customers.
What is the churn rate of a business?
The churn rate of a business is a percentage. It shows how many customers leave compared to the total number.
Is churn rate a marketing metric?
Yes, churn rate is a marketing metric. It helps understand customer behavior and the effectiveness of marketing strategies.