Frequently asked questions
What is customer acquisition cost CAC metric?
The CAC metric shows how much money a business spends to gain one new customer. It adds up marketing and sales costs and divides by the number of new customers.
Is customer acquisition a metric?
Yes, customer acquisition is a metric. It measures how effectively a business can gain new customers within a specific time.
Is customer acquisition cost a KPI?
Yes, CAC is a Key Performance Indicator (KPI). Businesses use it to track their efficiency in gaining new customers against the cost.