Voice of Customer is a term used to describe the in-depth process of capturing customers` expectations, preferences, and aversions, critical for product development and customer satisfaction.

Voice of customer (VOC) captures customer expectations and preferences, key for product development and satisfaction.

What is meant by voice of customer? Voice of customer (VOC) means capturing customers` expectations, preferences, and feedback to improve products and services.

What is the voice of a customer in Six Sigma? The voice of the customer in Six Sigma refers to the customer`s expectations, preferences, and requirements that guide process improvement efforts.

What is the volatility of the time series? The volatility of a time series shows how much its values change over time, indicating the level of uncertainty or risk in the data.

SurveyMonkey, Qualtrics

Voice of customer (VOC) captures customer expectations, essential for product development.

Voice of customer (VOC) captures expectations and preferences, crucial for product development.