Frequently asked questions
What is journey customer feedback?
It`s when you ask customers for their opinions at different points while they use your product or service.
What is PR coverage?
PR coverage is getting mentioned in the media through public relations efforts. It aims to spread the word about a startup in a positive light.
How does journey customer feedback differ from regular feedback?
Regular feedback might ask for a customer`s overall opinion. Journey customer feedback asks for thoughts at each step of using the product or service.