Frequently asked questions
What is user onboarding experience?
User onboarding experience is the first interaction a new user has with a product, which is key for long-term engagement.
What is the difference between product onboarding and user onboarding?
Product onboarding focuses on educating users about the product’s features, while user onboarding guides new users to achieve success and value with the product.
What is the meaning of customer onboarding experience?
The customer onboarding experience refers to the process and interactions a new customer has when starting to use a product or service, aiming to make it smooth and successful.